Charging
Acision’s Charging offering is the market leader in securing maximum value from voice, messaging, data and content services. We understand how both pricing flexibility and the payment experience play a pivotal role in delivering successful services and customer satisfaction. Intelligent Charging empowers network operators and service providers to bring innovative services to market quickly and facilitate the drive for new service adoption.
Intelligent Charging enables flexible, accurate and sophisticated real-time rating and charging, which means that total revenue capture is assured. It also enables discounts, bundles and promotions and supports full integration of loyalty systems to encourage, promote and reward usage. There is also an enhanced user experience which creates customer value, satisfaction and loyalty.
We know that creating a personalised and innovative service extends lifetime value and increases loyalty. Through Acision’s Charging offering we have removed the boundaries between prepaid and postpaid across network types, establishing true payments convergence for all customers. As business requirements evolve, the modular flexibility of our products can adapt to a fully converged, cost-effective and future-proof payments infrastructure.
All of this ensures that we enable network operators and service providers to successfully exceed market challenges and maximise the opportunities presented by a rapidly evolving communications market.
Propositions
Bundle Manager
Acision’s Bundle Manager provides a cost-effective, real-time payment solution for bundles and subscriptions. Bundle Manager protects current billing infrastructure investments and significantly reduces the time-to-market for new bundled price plans.
Convergent Charger
Acision’s Convergent Charger is an innovative solution that enables network operators and service providers to evolve their service offerings in line with their chosen convergence strategy. The solution supports multiple network domains, multiple payment methods and multiple services, all in real time.
Data Charger
Acision’s Data Charger is an innovative add-on solution that enables network operators to offer all types of data services such as mobile TV, music downloads, instant messaging or location based services, to all their prepaid and postpaid customers. Interacting with existing prepaid and postpaid billing systems, Data Charger monitors the traffic passing along the data network allowing different data flows to be distinguished. This enables real-time data control and the application of a wide range of charging options including ‘pay per click’.
Loyalty Suite
Acision’s Loyalty Suite provides the tools that network operators and service providers need in order to understand and develop a better relationship with their customers. The tools within Loyalty Suite can be used, together or independently, to offer customers the right loyalty rewards at the right time.
Message Charger
Acision’s Message Charger provides network operators and service providers with a method of account authorisation, checking the ability to pay for a service or event immediately before it is delivered, for example an MMS with premium content or an event sending an SMS. This is a robust method of ensuring that no use can proceed without sufficient funds in the customers account and differs from real time charging by ensuring that they are charged for the services they use rather than the way in which the services are delivered.
Prepaid with Bundles Solution
The payment experience is not just about the transaction. Network operators and service providers can recognise loyalty through rewards, as well as provide visibility through account updates, spend control, recharge and usage statements. It is also about marketing new services through promotions. If an operator or provider introduces something new it has to be consistent, accurate, flexible, reliable, fast, intuitive, informative, rewarding, personal and trustworthy. Acision’s Prepaid with Bundles Solution can offer all of these as well as additional benefits.