Acision Enterprise Messaging

More and more enterprises are looking for new ways to cut IT costs, enhance employee performance and improve customer satisfaction to establish steady productivity and growth over time. As messaging continues to prove its popularity and ubiquity as a preferred method of communication by consumers, it offers a wide range of capabilities to enterprises.
 
It is up to the mobile operators to enable enterprise to tap into the values that mobile messaging has to offer.

A simple SMS reminder can reduce the number of appointment no-shows and associated costs with 75%.

Integrating messaging with resource planning applications can reduce the time to fill staff rosters by 85%, with associated cost savings.

These examples illustrate that a quantum leap in productivity and efficiency can be reached by combining the unique values of mobile messaging with a concrete business need.

Acision Enterprise Messaging offers solutions to unlock the unique values of mobile messaging. On the one hand Acision offers operators advanced enterprise connectivity and providing secure and controlled access for thousands of enterprises and applications to the operator’s messaging network.

On the other hand Acision offers comprehensive services tailored for enterprise users leveraging the mobile messaging channels. It caters the mobile workforce – where mobile messaging is an integral part of business and marketing communications.

Enterprise Messaging Connect

Acision offers mobile operators advanced capabilities to connect, support and manage messaging services to businesses and wholesale.  The operator can orchestrate unique and rich services packaged, opening up the operator’s unique assets like dialogue management, location awareness and mobile data security.
 
Acision Enterprise Messaging Connect services include:

• Advanced account management (provisioning, SLA, charging)
• Location aware charging, e.g. “Office Zone”
• Security & Authentication
• Service orchestration
• Service reporting
• Messaging network access via standardised, open web services interfaces

Enterprise Messaging Services

Acision offers comprehensive premium enterprise services empowering productivity and collaboration as well as enabling rich communications to employees, partners and customers, enhancing loyalty. Aware of the high IT requirements on mobile data security and cost control, Acision’s Enterprise Messaging solution includes device and access management services.
 
Acision Enterprise Services include:

• Mobile device management
• Messaging alerts and notifications for IT
• Workflow management
• Mobile e-mail
• Employee and customer communications
• Mobile campaigns
• Field worker protection, including panic button and alarming
• Mobile payments
• Reminder services

Acision Enterprise Messaging is an integral part of Acision’s Open Services Architecture and includes selected and pre-integrated services offered via Acision’s Innovation Network partners.